I can’t locate one of my Proteges, why?
There are three causes why Safe365 will not be able to locate your Proteges:
– Network is not available: their phone may not have signal.
– Phone off: your phone may be off or has run out of battery.
– GPS off: Your phone may have the GPS turned off for some unknown reason, or you may have voluntarily disabled it.
If you want, you can ask Safe365 to receive an alert when your Protege is available again.