Is the 112 who answers the phone?
In Spain, it depends on the autonomous communities. Currently, Safe365’s services are integrated with the 112 of Euskadi, La Rioja, Aragón and Extremadura.
For the rest of the areas of Spain, the emergency reception center calls you after you press the red button and manages your rescue if necessary.
If you are in Andorra and press the emergency button, you will be attended by their firefighters service.