What happens when I ask for help by pressing the red button?
When you press the red button, in Spain and Andorra you will receive a call from our center specialized in emergency management. Currently, Safe365’s services are integrated with 112 of Euskadi, La Rioja, Aragón, Galicia and Extremadura, and with the RACC operators in the rest of the autonomous communities. In Andorra, you’ll be attended by the firefighters service.
It is important that you only use the button in case of real need, because by doing so the emergency services will activate your rescue immediately.
Once the alert has been resolved, your Protectors will be also reported. They will not be warned beforehand to avoid repeated communications with the emergency services.
In the rest of the world, when you press the button, a geolocated emergency warning will be sent to all your Protectors.